PRIVACY POLICY
Last Updated: August 2026
Coverageadvisorsonline.com (the "Website") is owned and operated by Evolve Performance Media Corp, doing business as Coverage Advisors Online ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and share personal information when you use this Website, and includes our Do Not Call Policy and SMS Terms. By using this Website, you agree to this Privacy Policy and our Terms & Conditions [link].
1. Information We Collect
Information you provide. We may collect personal information you voluntarily submit, including your name, phone number, email address, mailing address, ZIP code, age or date of birth, and insurance-related information (such as current coverage, household details, and, for some insurance products, general health information you choose to provide).
Information collected automatically. We may collect technical data such as your IP address, device and browser type, pages viewed, referring URL, and interaction data through cookies, pixels, session recording, and similar technologies. We may also use consent verification services (such as TrustedForm or Jornaya) that record your interaction with our forms to document your consent.
Call information. When you call a phone number on this Website, we and our call tracking providers may collect your phone number, call time and duration, and caller location. Calls may be recorded and monitored for quality assurance, compliance, and training purposes. By continuing the call, you consent to this recording.
2. How We Use Your Information
We use the information we collect to connect you with licensed insurance agents, agencies, carriers, and marketing partners (together, "Marketing Partners"); route and facilitate phone calls, text messages, and other communications; verify and document your consent; improve Website performance and marketing effectiveness; prevent fraud; and comply with legal and regulatory obligations.
3. How We Share Your Information
We share your information with Marketing Partners so they can contact you about insurance products you requested information about. A current list of Marketing Partners is available at [Marketing Partners page link]. We may receive compensation from Marketing Partners when we share your information.
We also share information with service providers who help us operate the Website, such as hosting, call tracking (including Ringba), analytics, consent verification, and communications providers, and when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.
4. Calls, Text Messages, and Consent
If you submit your information on this Website and agree to the consent disclosure at the point of submission, you consent to receive calls and text messages from us and the Marketing Partners identified in that disclosure, including through automated technology, artificial or prerecorded voice, and AI-generated voice, as described in our Terms & Conditions. Consent is not a condition of any purchase. You may revoke consent at any time as described in our Do Not Call Policy and SMS Terms below.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies from us and third parties (including advertising platforms, analytics providers, and call tracking providers) to measure performance, attribute marketing, and improve your experience. You can control cookies through your browser settings, although some Website features may not function properly without them. Where required by law, we honor Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of personal information.
6. Your Privacy Rights
Depending on your state of residence (including California, Colorado, Connecticut, Virginia, Texas, Oregon, and other states with consumer privacy laws), you may have the right to:
Know what personal information we collect, use, and share, and access a copy of it
Correct inaccurate personal information
Delete your personal information
Opt out of the sale or sharing of your personal information, and of targeted advertising
Limit the use of sensitive personal information
Not be discriminated against for exercising these rights
To exercise these rights, email [email protected] with the subject line "Privacy Request," or use our "Do Not Sell or Share My Personal Information" page [link]. We will verify your request before responding and will respond within the time required by applicable law. You may use an authorized agent to submit a request on your behalf. If we deny your request, you may appeal by replying to our response with the subject line "Appeal."
Please note that information already shared with Marketing Partners is subject to their own privacy policies, and you may need to contact them directly.
7. Data Retention
We keep personal information for as long as needed to provide our services, document consent, resolve disputes, and meet legal, regulatory, and compliance obligations. Consent records may be retained for up to [5] years.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
This Website is intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information, contact us and we will delete it.
10. Do Not Call Policy
Coverage Advisors Online maintains the following Do Not Call Policy in accordance with the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), and applicable state laws.
Internal Do Not Call list. We maintain an internal Do Not Call list. If you ask not to be contacted, we will add your phone number to our internal list and honor your request within the time required by law, and no later than 10 business days from receipt. Your request will remain in effect permanently unless you later provide new express consent.
How to opt out. You may opt out by any reasonable means, including telling a caller you do not wish to be contacted, replying STOP to any text message, emailing [email protected] with the subject line "Do Not Call," or calling [phone number].
Marketing Partners. When we receive an opt-out request relating to communications generated through this Website, we will communicate it to the relevant Marketing Partners where we are able. Each Marketing Partner maintains its own Do Not Call list, and you may also need to make your request directly with them.
National and state registries. Communications made to you are based on your express consent. Where consent is not present or has been revoked, telemarketing calls will not be placed to numbers listed on the National Do Not Call Registry or applicable state Do Not Call lists.
Calling hours. Telemarketing calls and texts will be made only during permitted hours in the recipient's local time zone (generally between 8:00 a.m. and 9:00 p.m., or narrower hours where required by state law).
Caller identification. Anyone calling on our behalf will provide their name, the name of the company on whose behalf the call is made, and a telephone number or address where that company can be contacted, and will transmit accurate caller ID information.
Training. Personnel engaged in telemarketing on our behalf are informed and trained in the use of our Do Not Call list and this policy.
A written copy of this policy is available upon request at [email protected].
11. SMS Terms
Program description. By opting in to receive text messages through this Website, you agree to receive recurring text messages from Coverage Advisors Online and our Marketing Partners about insurance products, quotes, appointment scheduling, and related information, which may include marketing messages sent using automated technology. Consent is not a condition of any purchase.
Message frequency. Message frequency varies.
Cost. Message and data rates may apply. Check with your mobile carrier for details about your plan.
Opt out. You can cancel at any time by replying STOP. You will receive one confirmation message, and no further messages will be sent from that number. You may also opt out using any other reasonable method described in our Do Not Call Policy. To rejoin, reply START or opt in again through the Website.
Help. Reply HELP for assistance, or contact us at [email protected] or [phone number].
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Eligibility. You must be 18 or older and the account holder or authorized user of the mobile number provided.
SMS consent data. Text messaging originator opt-in data and consent will not be shared with any third parties, except with aggregators and providers of text messaging services, and with the Marketing Partners you consented to receive messages from at the time of opt-in.
Privacy. Information collected in connection with text messages is handled as described in this Privacy Policy.
12. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised "Last Updated" date.
13. Contact Us
Evolve Performance Media Corp
DBA Coverage Advisors Online
Email: [email protected]